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   ... Frequent Asked Questions

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Dear Friends,

Have a question? Below are some of the most frequently asked questions that we receive and our responses. If you have a question that's not covered please, by all means, drop us a line at villa@balivilla.com and we'll be happy to answer.

1.  How do I actually pay for the villa?

2.  Is the Rate Quoted per Room or per villa?

3.  What kind of services can I expect from BaliVilla.com?

4.  What extras do I have to pay in a villa?

5.  What about tipping the house staff?

6.  We wrote to BaliVilla.com but have not received a reply. Why?

7.  How does the reservation system work with BaliVilla.com?

8.  What is the cancellation policy?

9.  All rates are in US Dollars. Can you quote in Australian (or other) Dollars?

10.  What about my privacy, what do you do with the information you collect?

11.  Do I need a visa to travel to Bali?

12.  Can you help me change reservations I made with another company?

13.  Can you give us an idea of how much it costs to eat out in Bali?